by Jan Malasek | May 10, 2023 | Procurement Operations, Strategic Sourcing, Uncategorized
By Steve Miller – https://www.linkedin.com/in/stevemiller-coo/ Mike Nolan of SourceSuite.com noted that “the first traces of procurement can be seen throughout ancient history, including the Egyptians in 3,000 BC.”1 Jose Ignacio Lopez de Arriortua made a company’s lead procurement role both famous and infamous over 30 years ago by first helping GM to “save billions of dollars” and then being “charged [by GM] that he had absconded with 20 boxes of top-secret documents.”2 Is it surprising, then, that after thousands of years of practice and 30+ years of high visibility that most CEOs and CFOs up until 2020 believed their procurement functions were either world class, or at least adequate, for the business challenges they might face? These executives learned from 2020 to 2023 what many top procurement experts already knew: you can find stars and strategic executives in procurement, but overall, it is a function very early in its transformation toward functional excellence. Most business executives don’t understand what excellent procurement looks like. As an example, a Fortune 100 CEO in 2019 said this about the value of having a head of procurement: “if we can buy things like pencils for a cheaper price, then why not?” It probably is not a surprise that in 2020 this company saw its direct operating and SG&A costs increase over $400 million, almost all of which dropped to the bottom line in terms of reduced operating income. Kearney’s 2022 Assessment of Excellence in Procurement study found that leaders, compared with their industry peers, generate nearly 2x more total shareholder return, rebounded 3x stronger through COVID, and contributed 200 basis points more to...
by Jan Malasek | Mar 21, 2023 | Strategic Sourcing
A global confectionary company with HQ in the US has embarked on a mission to reduce cost and improve strategic supplier relationships. While making strong progress in most areas, Brand and Marketing has been a challenge to engage due to their perception that Procurement lacks subject matter expertise. In order to address this perceived shortcoming, the Global Director of Procurement turned to OnDemand Resources for help to provide a Marketing Spend Sourcing Expert who could lead projects across the Brand and Marketing Category. OnDemand engaged a former client and current independent consultant / member of the OnDemand Professional Network Michelle Griffith to help the company develop and execute strategic sourcing relationships with their Marketing partners. SITUATION OVERVIEW The Marketing Category was challenging – Client had a large portfolio of brands (15+) and a large portfolio of agency types on the roster (15+) – all at different life cycle stages and with significantly different budgets. Additionally, the Client was transitioning a new piece of business, bringing in not only new brands but also new staff members that were not accustomed to their policies and practices. Single sourcing was happening throughout the organization as the procurement function was relatively new to most. Michelle started to engage with Brand and Marketing on smaller projects to build momentum – she understood that building trust and relationships is critical to procurement success. As time progressed, she was able to demonstrate significant procurement value and was tasked to lead larger and more complex sourcing engagements. Her success in building substantial procurement momentum helped Brand and Marketing deliver significant and sustained results. The Client was so...
by Jan Malasek | Jul 19, 2022 | Strategic Sourcing
SITUATION OVERVIEW A leading global transport company anticipated generating significant cost savings and scale efficiencies as the direct result of a merger. A majority of the cost savings were expected to come from a North America-wide strategic sourcing initiative, within which Employee Benefits was targeted as a key savings area. The company lacked deep domain expertise in sourcing employee benefits – given the potential for significant savings, but also the risk involved in sourcing this category, the company turned to OnDemand Resources to provide a strategic sourcing expert with deep experience sourcing the employee benefits category. Their desire was to deliver savings while maintaining benefits levels, and also transfer category knowledge onto their in-house team for on-going effective category management. OnDemand offered several consultants with the desired background, and the company chose a member of our OnDemand Professional Network to lead and implement the project. SOLUTION OnDemand consultant provided hands-on project leadership for cross-functional teams in understanding and defining requirements and managing the transition throughout the company. He followed a sourcing methodology that included spend analysis and requirements gathering, especially focused on understanding the current benefits levels, market research and sourcing strategy development, and contract negotiation and implementation. The consultant worked closely with internal resources to develop and implement an e-auction process for each product within Employee Benefits category in order to maximize marketplace competition and savings while maintaining – if not improving – each segment of the employee benefit program. RESULTS The results of the process far exceeded our expectations, especially in light of the very short timeframeDirector, Indirect Sourcing As a result of OnDemand consultant’s leadership, the...
by Jan Malasek | Apr 13, 2022 | Strategic Sourcing
Managing professional services spend is always a challenge – often vendors have deep relationships with key stakeholders within a company that can lead to suboptimal engagement of the right external capabilities and diminished value. To be successful strategic sourcing must use data and a fact-based approach in close collaboration with key internal stakeholders to deliver the optimal results – here is an example of F500 company Legal Sourcing exercise that delivered significant savings for the organization. SITUATION The Corporate Legal department had over 200 law+ firms servicing their various corporate needs. Numerous firms were one-time use only, many were engaged for one case only, and others were routinely given new cases due to an existing relationship with the firm or one of its lawyers, and not based on their core capabilities or the best value provided. The company did not have formalized guidelines or procedures in places to manage legal spend – each law firm was managed individually, or even worse, each case was managed differently. There were no negotiated rates in place for external counsel. An e-billing system was in place, but was used poorly and often not at all. A new General Counsel joined the Company with one of key goals of applying cost management practices to law firms and external services as part of Company’s overall profitability drive. He was supported by the Category Lead, Jo Ellen Hatfield, a member of the OnDemand Professional Network. APPROACH First, to gain an understanding of how firms are selected and assigned a case, Jo Ellen met with Legal team leaders of each practice area to understand their key requirements, and their process for selecting, engagement and...
by Jan Malasek | Dec 14, 2021 | Operations Improvement, Strategic Sourcing
A major consumer products US company aimed to significantly reduce COGS through their OPEX manufacturing strategic plan. The company understood that in order to significantly reduce COGS, they needed to diversify their manufacturing footprint and simultaneously optimize the Product Portfolio, and Low-Cost Procurement and Low-Cost Manufacturing Practices. SITUATION OVERVIEW The company had a number of plants across different regions in the US but no international plants. The current manufacturing footprint could not sustain the market pressure caused by the lower prices of competitors with plants in Asia and Latin America despite all the cost reduction efforts. Driven by the new aggressive cost reduction mandate Senior Management decided to start up a manufacturing plant in Mexico to take advantage of the low-cost manufacturing labor in the country as a key strategic initiative to reduce COGS and improve EBITDA. The company hired OnDemand Professional Network member Juan-Luis Munoz as the VP/GM of International Operations to lead this strategic endeavor. APPROACH The team first performed an assessment of the OPEX Current State, Product Portfolio, Manufacturing Network, OTC Lead Times (Order-To-Cash) and top spending accounts. The company graded poorly along several high-level OPEX critical elements: Fragmented and isolated improvement effortsLack of manufacturing standardization and best practice deployment systemPeople engagement, motivation and empowermentStructural misalignmentUnstandardized KPI measurement and reportingBusiness macro flows not properly connectedObsolete manufacturing methodologies Understanding the current state was crucial in planning a successful manufacturing plant in another country. Among other things, the team uncovered significant manufacturing practices being conducted with the use of “tribal knowledge” only. When some level of standardization of processes was found, this was executed by multiple individuals in different...
by Jan Malasek | Oct 20, 2021 | Strategic Sourcing
One of the largest biotechnology companies in the world needed to quickly develop a strategic supply agreement with a sole-source supplier before impending contract expiration. With no existing category manager or in-house expertise, and little time for execution, they were looking for a specialist who could identify opportunities for value, develop the sourcing strategy, and help them implement a long-term supply agreement that would lock in the value. They turned to OnDemand Professional Network member Art Brunton. CHALLENGE The sole-source nature of secondary data made it nearly impossible for the client to avoid significant annual price increases. They also had little control over the assurance of supply, quality and service of the data. In addition, all of the industry competitors procured the same data sets, so the competition for the supplier’s performance was extraordinary. Proprietary data types – the supplier was sole-source because they owned data technology and supply sources that no other supplier could offer or penetrate. For nearly 30 years, the main barriers to entry for additional suppliers were technology, cost of entry, and access to data sources. There was no potential alternative to the supplier on the horizon either.Data set obsolescence and rationalization – the client did not have a grasp on the data sets they were purchasing on a regular basis versus what was actually needed. Therefore, potential obsolescence and rationalization were not clear.Fragmentation in spend across the client’s organization – the client had numerous groups within its US organization buying other products and services from the supplier. It also had many other business partners globally buying the same secondary data sets. However, consolidation of spend was not occurring...
